PNC Bank

OFFICE OPERATIONS — REAL ESTATE PURCHASES – NEW PRACTICE START-UPS

Millions of patients. Hundreds of insurance plans. Rising healthcare costs. Inefficient claims remittance processes.

At PNC, we have taken a unique approach to helping healthcare providers and payers minimize administrative costs and maximize cash flow.

By combining leading clearinghouse capabilities with premier treasury management services, and over 25 years experience working with healthcare payers and providers, PNC provides a full array of integrated solutions to improve the healthcare revenue cycle. We call it the PNC Healthcare Advantage.

People, Process & Technology

PNC’s healthcare experts understand patient billing, finance and technology – after all, we have worked with more than 1,900 healthcare organizations across the country, including payers (2,000 plus connections), providers, pharmacies, Medicare fiscal intermediaries and government agencies. We also provide implementation specialists and an online portal to help automate the revenue cycle and facilitate payer/provider relationships.

Are you a Private Practice?

PNC also offers extensive cash flow options and targeted banking tools and resources to help effectively manage your revenue cycle. To learn more about private practice solutions, visit pnc.com/hcprofessionals.

Payment Processing Solutions for Healthcare

Healthcare providers that are serious about capturing payments at the time of service are increasingly accepting credit and debit cards in order to provide patients the option of paying deductibles and co-pays with a card.

With their permission, patients’ credit or debit cards can also be billed for deductibles, coinsurance and other balances after the time of service. Some practices are even taking card payments on their websites, facilitating the sale of ancillary services or the reduction of outstanding balances. In the process, they are enjoying many benefits, including:

Improved cash flow – When you receive payment for services at the time they’re rendered, there’s more cash available to sustain and grow your practice.

Reduced billing costs – When charges are paid up front, your staff isn’t tied up creating, mailing and following up on invoices.

Get Started with PNC Merchant Services

PNC Merchant Services can help your business start card payments. Whether your business has basic card processing needs or you require a more customized solution, we have options.

Payment Acceptance Solutions Designed for Healthcare

At one time, all that was really important was for your front desk to get a copy of the patient’s insurance card.

Now, they usually need to investigate further: Is this a Health Savings Account? Has the patient met the deductible? Do co-pays apply? What payments need to be collected?

PNC Merchant Services® understands that generic financial services are not always the right prescription for the unique needs of healthcare practices. Solutions offered by PNC Merchant Services that can help you accept credit and debit cards for patient co-pays and deductibles include:

Point-of-Sale Terminals — First Data Global GatewaySM Virtual Terminal — Clover® Check Acceptance –Gift Card Programs

Benefits of working with PNC Merchant Services®

Next-day funding – Get next-day funding on payment transactions while giving your patients the payment flexibility they want.[1]

Industry-specific solutions – Utilizing industry-specific research and data, we create solutions customized to the specific needs of medical, dental and veterinary practices. For example, A-Claim®, our end-to-end revenue cycle management solution, allows you to not only process card payments, but also verify benefits eligibility and even offer patient payment plans.